First of all, CONNECTA e-AWB (by Logitude) was designed with the main purpose of being easy to use! Consequently, you will be able to effectively use CONNECTA e-AWB (by Logitude) on your first try. Nevertheless, we have extensive documentation and videos that demonstrate the basic and the complicated procedures for opening and sending AWBs to the airlines.
In addition, CONNECTA Members will be assigned an account manager who will provide you with live training, and you will have full service support that will guide you and help you all the way!